Contact information

Contact Information

We are happy to assist you with any questions or concerns. Please feel free to contact us through the following channels: If you have any questions about your order, shipping, returns, or product availability, please contact us:

Contact Details

Email
info@zakkaconcept.com

Phone / WhatsApp
+852 54433219

Office / Return Handling Locations

Hong Kong
B7-10, 1/F, Block B
Hong Kong Industrial Centre
Lai Chi Kok, Hong Kong

Japan
3-2-22 Minamisenba, Chuo-ku
Osaka-shi, Osaka, Japan

Business Hours

Monday to Friday
10:00 AM – 6:00 PM (Hong Kong Time) 
11:00 AM – 7:00 PM (Japan Time)

Closed on weekends and public holidays in Hong Kong and Japan.

Customer Support

If you are contacting us regarding an order, shipping, or return, please include your order number in your message so we can assist you more quickly.

We appreciate your support and look forward to helping you.